Terms & Conditions
Last updated: October 10, 2026
Welcome to Dripki. These Terms & Conditions govern your access to and use of the Dripki website and your purchase of products through our platform.
By accessing the website or placing an order, you agree to these Terms & Conditions, subject to any mandatory rights provided by applicable law.
If you do not agree with these terms, please do not use the website.
1. About Dripki
Dripki is developing an online fashion and lifestyle shopping destination serving customers in Ghana.
Our website may feature clothing, footwear, bags, watches, perfumes, accessories and other fashion or lifestyle products sourced from selected suppliers and retail partners.
Some products may be sold through arrangements with third-party suppliers. In the future, Dripki may also offer products developed, designed, sourced or manufactured under its own brand.
The business details and contact information applicable to your purchase will be provided on the website or in your order confirmation.
2. Eligibility to Purchase
By placing an order, you confirm that you have the legal capacity to enter into the relevant transaction under applicable law.
If you are not legally able to enter into a purchase contract independently, a parent or legal guardian should assist where required.
3. Product Information
We make reasonable efforts to display accurate product descriptions, photographs, sizes, colours, specifications and prices.
However, actual product appearance may vary slightly because of lighting, photography, screen settings or minor manufacturing variations that do not materially change the product.
Customers should review the product description, size information, materials and other relevant details before placing an order.
If a product is materially different from its description or does not conform to applicable requirements, customers may have rights to an appropriate remedy under our Returns, Refunds & Exchanges Policy and applicable law.
4. Product Availability
Product availability may depend on the stock held by Dripki or by our partner suppliers.
Although we aim to keep product listings current, availability can change before an order is fulfilled.
If a product becomes unavailable after an order is placed, we will contact the customer and explain the available options, including an alternative product, a revised fulfilment arrangement or a refund where appropriate.
5. Prices and Payments
Prices will be displayed in the currency indicated on the website, which is intended to be Ghanaian cedis (GHS).
Prices, promotional offers and delivery charges will be communicated before the customer completes the purchase.
We may use third-party payment service providers to process payments. Their terms and security procedures may also apply to the payment transaction.
An order may be held for verification if payment confirmation is incomplete or a transaction appears suspicious. We will not treat an order as paid until the payment status has been appropriately confirmed.
6. Orders and Acceptance
Submitting an order constitutes a request to purchase the selected products.
We may need to verify product availability, payment status, delivery details or other order information before confirming fulfilment.
If an order cannot be fulfilled, we will contact the customer and arrange an appropriate resolution.
We reserve the right to investigate suspected fraud, unauthorized purchases, pricing errors or misuse of the website. Any cancellation or refusal of an order will be handled consistently with applicable law and the customer’s rights.
7. Third-Party Suppliers
Some products displayed on Dripki may be provided by independent suppliers or retail partners at the moment.
Dripki may coordinate product listings, order processing, payment communication, customer service and delivery arrangements, while a supplier may be responsible for holding stock, preparing or dispatching a product.
Where a supplier is involved, Dripki remains the customer’s point of contact for issues relating to orders placed through our website, unless clearly communicated otherwise and permitted by law.
Supplier arrangements do not remove any obligations or rights that apply to Dripki or the customer under applicable law.
8. Delivery
Delivery locations, estimated timelines, fees and other applicable conditions are explained in our Shipping & Delivery Policy and during checkout.
Customers are responsible for providing accurate contact and delivery details.
Estimated delivery times may change due to product availability, logistics or other circumstances. We will make reasonable efforts to communicate material delays.
9. Returns, Refunds and Exchanges
Returns, refunds and exchanges are governed by our Returns, Refunds & Exchanges Policy, together with applicable law.
Customers should contact Dripki promptly when an order arrives damaged, defective, incorrect or materially different from its description.
Nothing in these Terms & Conditions excludes or restricts rights that cannot legally be excluded or restricted.
10. Promotions and Discounts
Promotional campaigns, discount codes, bundle offers and other special offers may have specific conditions, including validity dates, eligible products and minimum purchase requirements.
Those conditions will be communicated with the relevant promotion.
Unless otherwise stated, promotional offers cannot be combined with other discounts. We will apply this condition only where it has been clearly disclosed and is lawful.
11. Intellectual Property
The Dripki name, logo, original website content, graphics and other brand materials owned by or licensed to Dripki may be protected by intellectual property laws.
You may not reproduce, distribute, modify or commercially exploit protected Dripki materials without appropriate authorization.
Product names, photographs, logos and trademarks belonging to third parties remain the property of their respective owners. Their appearance on the website does not imply that Dripki owns those trademarks or is an authorized distributor unless expressly stated.
12. Acceptable Website Use
You agree not to use the website to engage in unlawful activities, submit fraudulent orders, interfere with website security, distribute malicious software or attempt unauthorized access to our systems.
You must not knowingly submit false information or misuse our content, services or communication channels.
We may take reasonable action to protect the website and our customers from abuse, subject to applicable law.
13. Limitation of Liability
To the extent permitted by applicable law, Dripki will not be responsible for losses arising solely from circumstances beyond its reasonable control.
Nothing in these Terms & Conditions excludes liability where exclusion is prohibited by law, including any mandatory consumer rights or liability that cannot lawfully be limited.
Where liability may legally be limited, any limitation will be interpreted only to the extent permitted by applicable law.
14. Privacy
Our collection and use of personal information are explained in our Privacy Policy.
By using the website, you acknowledge that your information may be processed as described in that policy and in accordance with applicable law.
15. Changes to These Terms
We may update these Terms & Conditions to reflect changes in our business model, products, supplier relationships, website features or legal obligations.
The latest version will be published on this page with an updated date.
Changes will not retrospectively remove rights that have already accrued to customers or override mandatory legal requirements.
16. Governing Law
These Terms & Conditions are intended to operate in accordance with the laws of the Republic of Ghana, subject to any applicable mandatory legal requirements.
Any dispute will be handled through the appropriate processes and forums available under applicable law.
17. Contact Information
For questions about these Terms & Conditions, an order or our services, contact Dripki using the details provided on our Contact Us page.